Golden Piano
Terms
These terms cover Golden Piano at austinfarwell.com/trainer, the membership and song unlocks. By using the trainer, or by joining or unlocking a song, you agree to them. Please read them with the membership, refunds and cancelling page and the privacy policy, which are part of these terms.
Who we are
Golden Piano is made by Austin Farwell, an independent musician based in Los Angeles, California ("Austin", "we", "us"). You can reach us at austincfarwell@gmail.com.
Your account
- You need to be 18 or older to create an account or pay. Younger learners are welcome to use the trainer with a parent or guardian who holds the account.
- You sign in with your email and a one-time code. Keep access to your email safe, because anyone who can read it can sign in.
- An account is for one person. Please don't share it.
- You can delete your account any time in your account page.
What's free
Without an account you can use the first section of every song in Listen, Wait and Play, browse the song library, see page 1 of each song's sheet music, and watch the YouTube tutorials.
Membership
The membership opens every section of every song in the trainer for as long as it's active. It starts with a free week for new members, then costs $20 a month or $149 a year, plus applicable tax, and renews automatically until you cancel. You can cancel any time online. The full rules for the free week, renewal, cancelling, refunds and withdrawal are on the membership, refunds and cancelling page.
We add songs and improve the trainer over time, and we may change or retire features. We don't promise any particular future song, lesson or date.
Unlocking a song
You can unlock one song's trainer for a one-time $3 plus tax. This gives you a personal, non-transferable license to use every section of that song in Golden Piano while signed in to your account. It doesn't give you the song, the recording, the sheet music PDF or any copyright. The license lasts while your account is open and Golden Piano is available. If we ever close Golden Piano, we'll email you at least 30 days before, and refund unlocks bought in the 12 months before that date.
Payment
Memberships and song unlocks are sold through Link, Stripe's payment service, which acts as the seller of record. Link takes the payment, adds the tax that applies where you live, sends your receipts and handles payment questions. Link's own terms apply to the payment. Link’s terms apply to that payment. Your bank statement will show LINK.COM*.
Refunds and withdrawal
Your account's first-ever membership charge, and each song's first unlock, are refunded in full and automatically if you ask within 14 days, once per person. Austin reviews any other request and emails you his decision. You can withdraw from the contract from your account. A refund or withdrawal ends that access straight away. Details are on the membership, refunds and cancelling page.
Using the trainer and its music
The songs, recordings, arrangements, sheet music and lessons are Austin's copyrighted work or used under license. You may use the trainer for your own learning and practice. Please don't:
- copy, download, record, share or sell the song files, MIDI, sheet music images, lessons or videos;
- get around the free limit or the sign-in, or use bots or scrapers on the site;
- share your account or sign-in codes with others;
- use the trainer for teaching groups or for any business without our written permission.
If you break these terms, we may suspend or close your account. Paid access ends with the account. If we close an account for a reason other than fraud or abuse, we refund the unused part of a membership.
YouTube videos
The trainer shows Austin's tutorial videos using YouTube API Services. By using the trainer, you agree to be bound by the YouTube Terms of Service. Google's Privacy Policy applies to the videos. The videos are free and are never part of what you pay for.
Sheet music store
These terms also cover the sheet music PDFs sold at austinfarwell.com/sheet-music. Sheet music isn't part of the membership or a song unlock, and a song unlock isn't the sheet music.
- What you get: the PDF of the score (Team Kevin comes as two PDFs) to download, print and play. It's a personal, non-transferable licence for your own playing, practice and teaching from your own copy. Please don't copy, share, resell, upload or post the PDF. Public performance and recording rights aren't included; ask me if you need them.
- Price: $7 a song, or $6 a song for 3 or more songs in one order, in US dollars, plus tax where it applies.
- Who sells it: in the United States, when you pay by card, Apple Pay or Google Pay, Austin is the seller and Stripe processes the payment; no tax is added and your statement shows AUSTIN FARWELL. Outside the United States, the payment form is Link's: Link, Stripe's payment service, is the seller of record and adds any tax, your statement shows LINK.COM*, and Link’s terms apply to that payment. When you pay with PayPal, Austin is the seller, PayPal processes the payment and no tax is added.
- Delivery: the download is on the thank-you page right after you pay, and we email you a download link too. The links in your email keep working; the download button on the page lasts an hour. You can get fresh links any time on Lost your download?, or in My sheet music if you sign in with the same email. Fresh links stay available for as long as this store runs.
- Refunds: full refund within 30 days, no questions asked. Purchases from Austin's previous sheet music store keep the promise they came with: a full refund, no questions asked, with no time limit. Details on the sheet music help page.
- Emails about new sheet music: only if you tick the box at checkout or tap "Yes, email me" afterwards. Every email has an unsubscribe link.
What you need
The trainer works in a modern web browser. You can play with a USB or Bluetooth MIDI keyboard, your computer keys, or the keys on your phone screen. Connecting a keyboard on iPhone and iPad needs a browser with Web MIDI, such as the free Web MIDI Browser app. We can't promise that every device, browser or keyboard works.
Changes to these terms
We may update these terms. If a change matters for members, we'll email you before it applies. If you don't agree, you can cancel before then. Price changes follow the notice rules on the membership page.
Disclaimers and limits
We make the trainer and the sheet music with care, but they are provided "as is". We don't promise they will be error-free or work on every device. To the extent the law allows, our total liability to you for anything related to the site is limited to what you paid us in the 12 months before the claim, and we are not liable for indirect or consequential losses. Nothing in these terms limits rights you have under consumer law that can't be excluded.
Governing law
These terms are governed by the laws of the State of California, and disputes go to the courts of Los Angeles County, California. If you live in the EU or the UK, you keep the protections of your local consumer law and can bring a claim in your local courts.
Credits
Piano sound: Salamander Grand Piano by Alexander Holm, licensed under CC BY 3.0.
Contact
Austin Farwell, Los Angeles, California. Email austincfarwell@gmail.com.